> ## Documentation Index > Fetch the complete documentation index at: https://help.launcheshq.com/llms.txt > Use this file to discover all available pages before exploring further. # Privacy Policy > Detailed privacy policy of LaunchesHQ. *Effective Date: October 01, 2026 • Last Updated: October 29, 2026* ## 1. Introduction [LaunchesHQ](https://launcheshq.com/?ref=help) (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit [launcheshq.com](http://launcheshq.com), create an account, submit a product, purchase a promotional placement, or contact us. LaunchesHQ is intended for a global audience. We seek to handle personal information responsibly and comply with applicable data protection and privacy laws, including relevant Indian legislation as its provisions become applicable. Please read this Policy together with our [Terms & Conditions](https://help.launcheshq.com/legal/terms-and-conditions.md). ## 2. Information We May Collect The information collected depends on how you use LaunchesHQ and which features are enabled. ### A. Account information If accounts are offered, we may collect information such as: * Name or display name. * Email address. * Username and account credentials. * Profile information and preferences. * Authentication information provided through a supported sign-in provider. Passwords, where used, should be stored using appropriate security protections rather than in readable plain text. ### B. Product submission information When you submit a launch, we may collect: * Product or company name. * Website and destination URLs. * Product description, category, logo, screenshots, and other media. * Founder or submitter contact information. * Badge verification information. * Submission status, moderation records, and correspondence. Some listing information may be displayed publicly, including the product name, logo, description, links, and other details intentionally submitted for publication. Avoid including personal or confidential information in public submission fields. ### C. Payment information If you purchase a paid placement, payment-related information may include: * Transaction identifier and purchase amount. * Currency, payment status, and purchase date. * Billing information required for the transaction. * Refund and payment-support records. Payments may be processed by third-party payment providers. We may receive transaction confirmations and limited payment details, but we do not claim to store complete payment card information unless our actual payment setup requires and supports it. ### D. Technical and usage information Depending on the website configuration, we may collect: * IP address and general device information. * Browser type, operating system, and referring URL. * Pages visited, timestamps, and interaction events. * Diagnostic, security, and error logs. * Cookie identifiers and similar technical identifiers. ### E. Communications If you contact us, we may retain your email address, message, attachments, and related correspondence to respond to you and maintain appropriate records. ## 3. How We Use Information We may use information to: * Create and administer accounts. * Process and review launch submissions. * Verify required LaunchesHQ badges for free submissions. * Manage daily submission queues and paid placement inventory. * Process payments, refunds, and billing enquiries. * Publish and maintain product listings. * Communicate service updates and respond to requests. * Detect spam, fraud, abuse, security incidents, and policy violations. * Operate, troubleshoot, measure, and improve the platform. * Comply with applicable legal obligations and enforce our agreements. We will not use personal information for a materially different purpose where applicable law requires additional notice or consent and that requirement has not been satisfied. ## 4. Legal Grounds and Consent Depending on the applicable law and the circumstances, we may process personal information on the basis of consent, steps requested before entering into a contract, performance of a contract, compliance with legal obligations, legitimate interests where recognized by law, or another lawful basis. Where consent is required, we will seek it through an appropriate process. You may withdraw consent where permitted by law, although doing so may affect features that depend on the relevant information. For users covered by India's Digital Personal Data Protection Act, 2023, we will apply the Act and its rules to the extent and from the dates their relevant provisions become applicable. Other privacy laws may also apply depending on your location. ## 5. Public Information Information included in a published launch may be visible to visitors, search engines, and third-party services that access public pages. Once information has been made public, copies may be retained by search engines, web archives, or other third parties. We cannot guarantee immediate removal of copies outside our control. Do not submit confidential business information, private contact details, or sensitive personal information into public listing fields unless you intend it to be published. ## 6. Cookies and Similar Technologies LaunchesHQ may use cookies or similar technologies where enabled to: * Support essential website functionality. * Maintain sessions and account security. * Remember preferences. * Understand website usage and performance. * Measure promotional or marketing effectiveness, where applicable. Where required, we will seek consent before using non-essential cookies or similar technologies. You can manage cookies through your browser settings and, where available, our cookie preferences interface. Disabling certain cookies may affect website functionality. The specific cookies and tracking technologies used depend on the tools deployed on the live website. ## 7. Sharing and Disclosure We may share personal information with: * Hosting, infrastructure, and website service providers. * Payment processors and billing providers. * Authentication, email delivery, analytics, and security providers, where used. * Professional advisers and auditors, where necessary. * Law enforcement, regulators, or courts where disclosure is legally required or otherwise lawful. * A successor or acquiring entity in connection with a lawful business restructuring, merger, or transfer. Service providers should receive only the information reasonably necessary to perform their services and should be subject to appropriate contractual or legal safeguards. We do not sell personal information to third parties for their independent use. We do not permit advertisers to access private account information merely because they purchase a promotional placement. ## 8. International Data Transfers Because LaunchesHQ serves users globally, information may be processed or stored in countries other than the country where you live. Where applicable law requires restrictions, safeguards, consent, or other conditions for international transfers, we will take the measures required by that law. The protections available in another country may differ from those in your country of residence. ## 9. Data Retention We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including operating the platform, maintaining account and transaction records, resolving disputes, preventing fraud, and meeting legal obligations. Retention periods vary according to the type of information, its purpose, applicable law, and whether a dispute or security matter requires preservation. When information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise dispose of it securely, subject to lawful retention requirements and technical limitations. ## 10. Data Security We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. No website, transmission method, or storage system can be guaranteed completely secure. You should use strong account credentials and notify us promptly if you believe your account has been compromised. Where legally required, we will respond to personal data breaches and provide notifications to relevant authorities or affected individuals. ## 11. Your Privacy Rights Depending on your location and applicable law, you may have rights to: * Request access to personal information about you. * Request correction of inaccurate or incomplete information. * Request deletion of information where applicable. * Withdraw consent where processing relies on consent. * Object to or restrict certain processing. * Request a portable copy of information where a portability right applies. * Complain to a relevant data protection authority. * Exercise other rights provided by applicable law. Some rights are subject to exceptions, verification requirements, and lawful retention obligations. To submit a privacy request, email [contact@launcheshq.com](mailto:contact@launcheshq.com) with the subject line “*Privacy Request*.” We may ask for reasonable information to verify your identity and clarify your request. Where required by law, we will respond within the applicable timeframe. ## 12. Children's Privacy LaunchesHQ is not intended for children who are below the minimum age permitted to use the service under applicable law. If you believe a child has provided personal information in violation of applicable law, contact us. We will assess the matter and take appropriate action as required by law. ## 13. Third-Party Websites Our listings may link to third-party websites, products, or services. Those third parties operate under their own privacy policies and practices. We are not responsible for the privacy or security practices of websites we do not control. Review their policies before providing personal information. ## 14. Changes to This Policy We may update this Privacy Policy to reflect changes in our services, practices, or legal obligations. We will publish the updated version on this page and revise the effective date. Where required by law, we will provide additional notice or obtain consent. ## 15. Contact For privacy questions, requests, complaints, or concerns, contact: **Email:** [contact@launcheshq.com](mailto:contact@launcheshq.com)\ **Website:** [https://launcheshq.com](https://launcheshq.com) *Please do not include passwords, full payment card details, or unnecessary sensitive personal information in your email.* This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.